Billing Specialist

Status: Full Time (40 hrs per week)
Reports to: Billing Supervisor

Corporate Office Location

Office / Billing Department

420 S. Doolittle Road

Edinburg, TX 78542

Description of Duties

Responsible for assisting the Billing Supervisor with the processing all billing cycles, and with all cycle closes each month.  Responsible for the lock list production and maintenance;  Will assist in the review of the meter reader report for discrepancies, and with the submittal work orders for the meter reader department to investigate the readings.  Acts as a backup to the Billing Supervisor regarding customer complaints involving billing, and makes adjustments as needed to customer billing after investigations have been completed.  Assists the Billing Supervisor as needed with month-end processing.  Responsible for creating various reports such as billing statements, teller overage/shortage daily reports, and telephone call summary daily reports.  Assists the Billing Supervisor to acts as a point of contact for all customers with returned checks.  Participates in job specific training, and other various required corporate training programs.  Complies with federal and state regulations and all established corporate policies and procedures.  Other duties as may be assigned.

Job Requirements

A self-starting individual who possesses a high school diploma or GED.  At least 3 years prior working experience in customer service or teller.  10-key calculator, and ability to operate a multi-line telephone console. Must possess good written and oral communication, organizational and interpersonal skills.  Problem solving and the ability to prioritize tasks are essential.  Must have working knowledge of Microsoft Word and Excel.  Visual and mental concentration are necessary for accurately performing tasks, working at a computer for long periods of time in a fast paced environment and handling frequent interruptions.  Position requires extended periods of sitting in front of a computer and requires the ability to frequently lift/move up to 10 lbs. and occasionally up to 25 lbs. Must be bilingual (verbal and written) in English and Spanish.


Prior experience working at a water supply corporation or a public utility is preferred.


Offers of employment will be conditioned upon successful completion of pre-employment screening tests; including (but not limited to) a background investigation and pre-employment drug screen. Failure to submit a completed application may cause employment ineligibility.

To apply for any of our current job opportunities, please complete the Application for Employment as found below and submit it to our Human Resources Department, located at 420 S. Doolittle Rd. in Edinburg, TX.  Applications can also be submitted via email to  

If you have any questions about any of our open positions, please feel free to contact our Human Resources Department at (956) 383-1618 or via email at  We look forward to visiting with you about the opportunities that await you here at North Alamo Water Supply Corporation!

NAWSC Application for Employment

EQUAL OPPORTUNITY EMPLOYER:  North Alamo Water Supply Corporation (NAWSC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, NAWSC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  NAWSC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of NAWSC’s employees to perform their job duties may result in discipline up to and including discharge.