REF:    NSF CHECKS

If your Meter is DISCONNECTED FOR INSUFFICIENT FUNDS the following are your options:

• Pay Cash at Main Office.
• Pay by Credit Card online at:      www.nawsc.com
• Pay by cash at other pay stations.    Wal-Mart, H.E.B

A $15.00 return check will be added to your account.  Also, a $30.00 unlock fee will be added to your account.  All fees must be paid before unlocking the meter.

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Our customers have voiced their request for additional payment options. An immense request for on-line payment option has prompted serious consideration. On-line payment option for our customers has been in the works for over a year now and we are glad to announce that North Alamo Water Supply Corporation’s (NAWSC) is currently accepting on-line bill payments.

In addition to On-line services our organization is proud to offer other new payment options available now. NAWSC in partnership with your local HEB, Wall-Mart and other local merchants are accepting NAWSC bill payments, effective February 2011.

NAWSC’s commitment toward customer satisfaction is our priority. We appreciate you and are glad to provide you with more convenience options when paying your bill.

The Mission of the North Alamo Water Supply Corporation is to provide the highest quality water, and wastewater service, with adequate flow pressure, for the lowest possible price.

2011 Newsletter

Dear North Alamo Member:

I have the pleasure of introducing myself to you as the new General Manager for North Alamo WSC. My name is Steven Sanchez and I have been with North Alamo for 34 years.  In May, 2010 the Board of Directors appointed Dennis Goldsberry (Board President) as Interim General Manager after the loss of our previous manager, Charles “Chuck” Browning, which was a huge loss to the water industry.  At the August 2010 meeting is when I was appointed manager.

I and my staff stand ready to full fill our Mission Statement:

             “The mission of the North Alamo Water Supply Corporation is to provide the highest quality of water and wastewater service with adequate flow and pressure for the lowest possible price.”

 Please feel free to contact our office with any concerns you have or may have experienced.

The following are updates on all our projects since our last newsletter.

Project:  Hidalgo County Empowerment Zone Phase I

This project was completed in the spring of 2010.  Six miles of 12” water lines were laid, and a 500,000 gallon elevated water tank was constructed.

Project:  Santa Rosa Project

 This project was kicked off in January of 2010.  It will lay over 20 miles of water lines around the City of Santa Rosa.  We hope to have this project completed by the end of this summer.

Project:  Delta Regional Water Plant

 This is a four million gallon a day water plant.  It is proposed to be built just north of Edcouch and Elsa.  We are working on finalizing all legal documents for this project.

Project:  Donna Reverse Osmosis Plant

 This is a two million gallon a day reverse osmosis water treatment plant.  This plant is being built at our plant #5 facility just north of Donna.  We hope to have this plant up and running this summer.

Project:  Pay Station, and On-Line Payments

In the fall of 2010 we entered into an agreement, which will now allow our customers to make payments at all HEB and Walmart stores.  This will also include other participating pay stations.  Please contact our office for any questions regarding this new service.

As for on-line payments, we signed an agreement to get this service started.  We hope to have on-line payment service for our customers this spring.

Project:  North San Juan Wastewater Service

This past year we took over wastewater services for about 550 connections from the City of San Juan.  The area is north of Sioux Road, west of Cesar Chavez Road, south of Nolana Loop, and east of Raul Longoria Road.  By doing this project we were able to cap the wastewater bill at $33.80 for our customers in the area involved.  Prior to this the more water our customers used the higher the wastewater bill would be. 

At this year’s annual meeting, there will be an election held for the terms of three board members.  The nominating committee met and nominated the following persons:

District 1 – Abdiel Cuevas

District 2 – Michael England

District 3 – Ray Yeary

As usual, at this year’s annual meeting, we will have a drawing to give away a used Ford Ranger pick-up truck.  Everyone who returns a proxy card or is in attendance at the meeting will be eligible for the drawing, except for board members and employees of the Corporation.

The Board of Directors, management and employees here at North Alamo WSC appreciate your past support and we look forward to serving you this coming year.  I encourage you to use our website (www.nawsc.com) for information on any of our services.

Sincerely,

North Alamo Water Supply Corporation

Steven P. Sanchez

General Manager

AS OF 12/31/09

This newsletter is being sent to each of you to inform you of events that occurred during the past year.

During this past year we continued to grow at a moderate pace.  Membership grew from 35,150 members as of 12/31/08 to 36,326 members as of 12/31/09, an increase of 1,176 members.  The general economic conditions which exists in the area and around the country has resulted into the slower growth of our system.

The reverse osmosis treatment plants located on Owassa Rd and Doolittle Rd next to the main office, both in Hidalgo Co continue to operate as planned.  The Lasara plant in Willacy Co and the North Cameron plant in Cameron Co are also operating well.  We also plan to construct a new 2 million gallon per day reverse osmosis treatment plant next to plant 5 on Victoria Rd bring the total number of plants to 5.  Construction is 99% complete on the Hidalgo Co. Empowerment Zone Project Phase I project, which includes a 500,000 gallon elevated water tower and 6 miles of 12” water lines.  We also plan to construct a 4 MGD surface water plant in the Delta area.

Three years ago we purchased a tract of land that will be the site for the North Weslaco wastewater project.  This project will be funded by U.S.D.A. and the Texas Water Development Board and involves constructing a new wastewater treatment plant and a collection system that will serve the area north of Weslaco.  This project will connect about 1,000 new customers and will bring in additional revenues for the Wastewater Department.

Last year I notified you that we may have to increase the monthly water rates.  We have not increased rates since February 2002.  We were able to hold rates the same this year.  However, the Board voted to increase the monthly minimum rate from $14.70 to $16.00, an increase of 8.84%, for residential users, and all other user groups will increase proportionally.  In addition, all usage rates will increase 10 cents per 1,000 gallons.  On your January bill we notified you by message on your monthly water bill of this increase.  This rate increase is effective February 1 and will be reflected on your March bill.

At this year’s annual meeting, there will be an election held for the terms of three board members.  The nominating committee met and nominated the following persons:

District 1 – Leonard Camarillo

District 2 – Manuel Garcia

District 3 – Steve Krenek

As usual, at this year’s annual meeting, we will have a drawing to give away a used Ford Ranger pick-up truck.  Everyone who returns a proxy card or is in attendance at the meeting will be eligible for the drawing, except for board members and employees of the Corporation.

The Board of Directors, management staff and employees appreciate your past support and we look forward to serving you this coming year.  Thank-you.